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Home Digital Enterprise

Santa’s Naughty or Nice List for Tech – 2024 Edition

by Craig Mullins
December 13, 2024
in Digital Enterprise, Future Of Work
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Ho, ho, ho! It’s that time of year again when the jolly old elf makes his list… and checks it twice. And all of his elves have been busy tracking the tech world’s wins and sins this year. Some companies dazzled us with innovation and kindness, while others need coal-filled stockings as a wake-up call.

Let’s see who made which list this year:

🎁 Nice List

NVIDIA – The company is still the heart of the AI revolution, powering everything from chatbots to self-driving cars. They’ve also invested heavily in energy-efficient hardware to combat the carbon footprint of AI. And they get a few bonus points for launching initiatives for AI ethics and sustainability, as well as partnering with educational institutions to make AI tools accessible for students worldwide.

OpenAI – Despite debates over AI alignment, OpenAI introduced practical tools for education, healthcare, and accessibility this year. They also made transparency strides with updates on safety research. Moreover, they rolled out free AI workshops for educators and small businesses.

Zoom – With video fatigue embracing the world the company reinvented themselves with new productivity tools like AI-powered meeting summaries and seamless integrations for hybrid workplaces. And they consistently scored high on user privacy and data protection audits.

IBM – IBM made great strides in quantum computing this year, making the technology more accessible to businesses. Their commitment to ethical AI and environmental sustainability earned them a spot here, as well. Bonus points for actively supporting tech upskilling programs, particularly in underserved communities.

GitHub – Fostered developer productivity with GitHub Copilot improvements while maintaining a vibrant open-source community. By championing open-source innovation while expanding their AI-powered developer tools, they’ve kept their community-first ethos strong.

❌ Naughty List

Meta (formerly Facebook) – Despite pushing AI-generated content, their struggles with misinformation and user trust continue. The whole Metaverse pivot is very underwhelming. But more importantly, their handling of privacy violations left much to be desired. Furthermore, their attempts to monetize private messaging didn’t sit well with Santa or users, earning the company a lump of coal.

Twitter/X – It really wasn’t a very good year for renamed social media companies. Almost everybody still calls this platform Twitter. Then there is the continuing turmoil under erratic leadership, from confusing subscription plans to inconsistent moderation. And the company has completely alienated both advertisers and users by flip-flopping on critical platform policies.

Amazon – On-going reports of overworked employees in warehouses persist, alongside antitrust investigations into their e-commerce dominance. A particularly coal-worthy move was raising fees for Amazon Prime without significant improvements to service.

TikTok – Concerns about data privacy and national security debates, compounded by opaque algorithms and addictive designs put TikTok squarely on the naughty list.

Tesla – Safety controversies over rushed software testing for self-driving features, workplace discrimination lawsuits, and backlash over questionable customer support were the hallmarks placing Tesla on the naughty list. Not to mention that Elon Musk’s decisions on cutting corners with feature rollouts hurt customer trust and employee morale.

Santa’s Final Message

Remember, 2025 is a clean slate! Innovation and profitability are important, but it’s kindness to users, employees, and the planet that guarantees a spot on the Nice List. As always, there’s hope for everyone to move to the Nice List next year. Focus on transparency, user safety, and good ol’ fashioned goodwill!

Craig Mullins

Craig Mullins

Craig is both President and Principal Consultant of Mullins Consulting Inc. He is an in-demand analyst, author, speaker, and practitioner, with over three decades of real world proven experience, across all facets of database systems development, including creating and teaching database classes, systems analysis and design, along with data analysis, database administration, performance management, and data modelling.

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